• Home
  • Privacy Policy
  • Terms of Use
  • Nicole’s Blog and CX Tips
  • Nav Social Menu

    • Email
    • Instagram
    • LinkedIn
    • Phone
    • Twitter
  • Home
  • Professional Development and Coaching
    • Professional Development
    • Coaching
    • Business Coaching
  • Nicole’s Blog and CX Tips
    • In Customer Experience, first impressions matter.
    • Customer Experience Tips
  • Nicole’s ‘Why’
  • Schedule a discovery call with Nicole
  • Testimonials

Nicole Osmond

My injury became an unexpected Christmas gift!

My injury became an unexpected Christmas gift!

Uncategorized

8 Jan

Before my injury, I had shared with some friends and family that my wish for this Christmas was to simply enjoy experiences together. Little did I know – when I put those words out into the universe – how the universe would interpret my humble wish, and respond with such an abundance. This Christmas was likely my most stressfree and relaxed in recent memory. The normal pressures were lifted and the ‘People Pleaser’ part of me was put in a time-out.

Moving forward with Purpose and Intention. Look out 2020!

Moving forward with purpose and intention. Look out 2020!

Uncategorized

1 Jan

As we toast 2019 and reflect on the 365 days gone by, our feelings about this past year will be as varied as we are. Reflecting on the year that is now in my rearview, will ultimately help recalibrate my movements for the year in front of me. Even though none of us know for certain what 2020 has in store for us, we can still choose to facilitate its shaping with purpose and intention.

That time I went for a Christmas Tree and spent 6 days in the hospital.

That time I went for a Christmas Tree and spent 6 days in a hospital.

Uncategorized

18 Dec

It was a beautiful day – blue sky, no wind, and the right amount of chill in the air. Freshly fallen snow had a thin layer of ice, and with every step, I carefully punched through the top layer to the safety of the ground below. I walked with careful precision over tree stumps, bog, and a tangled mess of brush. Every step was thoughtfully positioned to avoid any mishap. I’m always extra careful on terrain like this.

Forgive Yourself. You are not the same person from a decade or two ago. Your heart has grown.

Forgive yourself. You are not the same person from a decade or two ago. Your heart has grown.

Uncategorized

4 Dec

Nod your head if you’ve caught yourself thinking – I can’t believe I said that – I can’t believe I did that – I wish I can take it back – That’s not who I am now. If you have, consider it a gift. It means your heart has grown.

Getting lost (and found) in the wonderment of a good book.

Getting lost (and found) in the wonderment of a good book.

Uncategorized

26 Nov

A good book will take me on a Journey. A Journey brimming with opportunities to discover new places, new people, new ways of being. I lose (and find) myself there – time and again. A good book will take me away – to another time. I will find myself there too. Reading is a gift to my soul. I lose myself in the pages, just for a little while.

Protect your Joy. Title of Blog

Protect your Joy.

Uncategorized

20 Nov

When is the last time you have driven a car, and another driver’s actions upset you? Maybe someone cut you off. Or someone blocked the passing lane by driving less than the posted speed limit. Did you lay on the horn? Shout a tangled mess of profanity? Give them the ultimate stare down? At that moment, you’ve given a stranger the power. The power to steal your Joy.

  • « Go to Previous Page
  • Page 1
  • Interim pages omitted …
  • Page 7
  • Page 8
  • Page 9
  • Page 10
  • Page 11
  • Go to Next Page »

Primary Sidebar

Get my latest blog!

Subscribe and receive instant notifications of new posts and the latest news by email.

Greetings from Halifax, Nova Scotia. A beautiful city and province on the east coast of Canada.

As a Customer Experience Guide and Business Coach, I am here to help companies raise the bar in their Customer Experience and be the first choice, repeat choice, and referral choice for their customers.

My goal is to help people and companies thrive by cultivating a customer-committed mindset and approach. I do this through professional development training and coaching. And I love it.

With gratitude, Nicole Read more!

Let’s Connect

  • Email
  • Instagram
  • LinkedIn
  • Phone
  • Twitter

Categories

  • Business Ideas
  • Business Plan Writing
  • Business Tips and Lessons Learned
  • Customer Committed
  • Customer Experience
  • Customer Success
  • Entrepreneur
  • Small Business
  • Uncategorized

Quick Search

Contact and/or Follow for Helpful Tips!

  • Email
  • Instagram
  • LinkedIn
  • Phone
  • Twitter

Copyright © 2025 · Refined Theme on Genesis Framework