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Nicole Osmond

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What happened to the Grey?

What happened to the Grey?

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‘My Opinion’. Two little words, but powerful enough to unleash a tirade. The truth is, never in my lifetime have I felt so divided. I am torn between sharing my opinion and staying quiet. Between Empathy and Apathy. It’s an emotionally exhausting place to exist.

My favourite Café.  A place to ‘Just Be’.

My favourite Café. A place to ‘Just Be’.

Business Ideas· Business Tips and Lessons Learned· Uncategorized

Beyond the delicious lattes and sweet treats, my local café offers a place to ‘just be’. Just Be. Yourself. I ordered my usual – a delicious latte treat made with care and attention by the friendly barista. Her smile is the outward sign that she is happy. She slides over a latte so good it is always worthy of a foamy milk heart. I always admire its subtle symbol of kindness – a sweet language enjoyed by all latte enthusiasts.

Hooray! You have a Business Idea…..Now what?

Hooray! You have a Business Idea…..Now what?

Business Ideas· Business Plan Writing· Business Tips and Lessons Learned· Uncategorized

So, you have an idea! Double high fives! Now What? Ideas can be like fireflies in the night. They appear…
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How do you know when your Price is Right?

How do you know when your Price is Right?

Business Tips and Lessons Learned· Uncategorized

Price. A little word with big emotion.   Undoubtedly, determining a price for your product or service is one of the hardest aspects…
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My self-employed life: 5 simple truths I learned in my first year as a home-based business.

My self-employed life: 5 simple truths I learned in my first year as a home-based business.

Business Tips and Lessons Learned· Uncategorized

I am still a little surprised (in a good way), by the choice I made 16 months ago – leaving…
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588 steps of Gratitude. In Santorini, Greece.

588 steps of Gratitude. In Santorini, Greece.

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I’ll never forget the surge of emotion I felt looking up at Santorini, Greece as our cruise ship sailed into…
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Greetings from Halifax, Nova Scotia. A beautiful city and province on the east coast of Canada.

As a Customer Experience Guide and Business Coach, I am here to help companies raise the bar in their Customer Experience and be the first choice, repeat choice, and referral choice for their customers.

My goal is to help people and companies thrive by cultivating a customer-committed mindset and approach. I do this through professional development training and coaching. And I love it.

With gratitude, Nicole Read more!

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