“Enthusiastic facilitator who believes in what she’s presenting.” – Customer Experience Workshop participant
“Intelligence, integrity and optimism are three words that come to mind when I think of Nicole. I have worked with her on many different occasions over the years and I could always count on those encounters being thought-provoking, motivating and fun. She is a passionate proponent for entrepreneurship, a natural leader and a coach. I would consider her a “go-to” person if you were thinking about starting a business – and an obvious representative at the table when working to build a culture of entrepreneurship within the hearts and minds of Canadians across the country.” – Christi Clouter (former colleague and current Communications leader)
“It was amazing. I wish every workshop was as helpful as this one!!!” – Unlocking Your Revenue through CX Workshop participant, Small Business Week 2020.
“If you want to work with someone who is creative & genuine look no further than Nicole! Her common-sense approach to business combines brilliantly with her natural creativity to keep those around her on their feet & poised to push the boundaries of their own achievements. Nicole has helped countless entrepreneurs follow their passion & skills in order to build a business doing something they love. It has been an honour to work with Nicole. I wholeheartedly recommend her!” – Jane Mason (former community partner and fellow committee member)
“You had an awesome approach to your workshop. Thanks for that!!” – Customer Experience Workshop participant
“Nicole … you are a GEM! Thanks so much for recognizing the big gap in service for those who need mobility devices for daily, weekly and longer rentals. Our 91-year-old Dad was so delighted to have the use of the scooter – the first time he’s used one. We found it hard to keep up to him as we explored Halifax with him leading the way on his scooter. It was easily portable, lightweight was easily loaded into and unloaded from the van by one person! We were all very pleased to have it along. In fact, Dad thinks he’s going to get one for home! Nicole is an authentic and genuine person who truly sees this as a mission. You won’t do business with a finer service provider … she cares about her business, what she does and most of all, the customers she services. We highly recommend her.” – Douglas Bartholomew-Saunders (customer of CanEast Mobility)
“How personable she made it!!! I love that she included everyone during it, and not just at the end.” – Workshop Participant, Unlocking your Revenue Potential through CX.
“So excited Nicole has combined her talents, professionalism and accomplished business background to deliver another superior service. Her drive and determination result in excellent, customer-focused service in everything she does. I am excited for more of the world to meet her and to benefit from her skills, insight and contagious positivity. All the best with your unstoppable ambition and ever-expanding vision.” – Doreen Coady (Author, Entrepreneur, and Youth Counsellor.)
“I was booking myself and wife for a bus tour of the Maritimes. I wanted to get a scooter so someone wouldn’t have to push me everywhere in a wheelchair. My brother came across CMSR and Nicole. Nicole took the rental over and had it all booked with a drop off at our 1st hotel. The scooter made the trip 100% doable and fun. Nicole even came and picked up the scooter in a different town as we were catching our flight out from there instead of Halifax. She was amazing, super friendly and positive, she obviously likes to help people. Scooter rental rates were more than fair and we were extremely happy with it all. Thank you again, Nicole. CanEast Mobility Scooter Rentals is the place to go without a doubt! – Greg Smith (customer of CanEast Mobility)
“Nicole Osmond provides a high level of customer service to clients and has a genuine interest in their success. She is optimistic and receptive to new ideas to promote entrepreneurship. At CEED Nicole progressed through many roles and responsibilities. She is very well-liked by all that meet her and is a hard-working team player.” – Shawn Cunningham (former Manager)
“If you are looking for freedom at a reasonable price, look no further. I was recently in Halifax and needed a mobility scooter to be able to even take part in an outing at all. Nicole, the lovely girl I spoke with on the phone delivered the scooter to me right on time and even when I ran into issues she was very gracious and what an awesome personality she has. She is a people person, the most pleasant I’ve had the pleasure to speak with lately. I’d rent again and recommend this business 100%. Thank you, Nicole 🙂 – Crystal Stiles (customer of CanEast Mobility)
“Nicole’s dedication to supporting young entrepreneurs is second to none. A true leader, she provides great guidance and direction in the programs she manages. Her passion for entrepreneurship is infectious.” – Scott Andrews (former community partner)
“As a Manager and Trainer, Nicole’s intelligence and intuition for bringing out the best in individuals is unparalleled. She is genuine and practical in her approach, gentle and encouraging. But, steely and determined to ensure you receive the best quality experience. My life is enriched by having her in my personal and professional network. She will support you tirelessly.” – Kelly Corkery (former colleague and fellow entrepreneur)
“It was a pleasure working together with Nicole for over three years at Futurpreneur Canada. As the Marketing Manager, I supported Nicole along with her Atlantic Canada business development team and collaborated on various regional marketing campaigns and initiatives. She was an exceptional Regional Director – always insightful and thoughtful with her approach while looking at the bigger picture to ensure that we achieved results and goals together as a team. Her warm personality and enthusiasm were always welcome and made her a joy to work with. Nicole would be a great leader to any company and any employee would be lucky to have her as a manager.” – Aman Dhanoa (former colleague)
“I’m writing you this quick note to thank you for your excellent service, relating to the mobility scooter I rented for my brother, during our recent stay in Halifax. Having the scooter at the Prince George hotel when we arrived and being able to leave it at the hotel for you today when we checked out, was a total blessing. You made our trip easy and convenient. Thank you so very much! – Carolyn Giesinger (customer of CanEast Mobility)
“Thank you so much for the quick delivery of the beautiful puzzle. My mother was so happy to receive it, it made her cry. You are doing an amazing job. I wish you prosperity, love, safety and an abundance of joy because you are giving a lot of people a lot of joy. A very grateful client. – Ginette (Peace by Piece Puzzles customer)
“I broke my ankle in the winter of 2019 and Nicole was a life-saver! She was professional, prompt and very helpful. I hope to never be in the situation to need her services again – but if I do I would not hesitate to contact her.” – Karla Bruce (customer of CanEast Mobility)
Together, we can raise the bar in Customer Experience.
