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Nicole Osmond

Professional Development


Nicole’s training packages are designed to suit your needs and budget. Nicole will gladly work with you to determine the right solution with your goals in mind.

Regardless of length or delivery format, Nicole’s promise to you is a training experience packed with practical tips that will help any team of any size raise the bar in Customer Experience.

Here’s what past participants and clients have shared about working with Nicole: Testimonials




Together, we can raise the bar in Customer Experience.

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Nicole Osmond - Customer Experience Guide

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Greetings from Halifax, Nova Scotia. A beautiful city and province on the east coast of Canada.

As a Customer Experience Guide and Business Coach, I am here to help companies raise the bar in their Customer Experience and be the first choice, repeat choice, and referral choice for their customers.

My goal is to help people and companies thrive by cultivating a customer-committed mindset and approach. I do this through professional development training and coaching. And I love it.

With gratitude, Nicole Read more!

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